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Terms of Service

CyberSift DNS Protect

1. Introduction

Welcome to CyberSift DNS Protect. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.

2. Account Audits and Billing

We reserve the right to audit accounts to ensure accurate billing based on the actual number of access points being used. This process helps maintain transparency and fairness for all our users.

2.1 Audit Notification: If an audit is necessary, we will notify you in advance and provide details on the scope and duration of the audit.

2.2 Audit Process: Our auditing process is designed to be non-intrusive and is conducted in accordance with our privacy policy. During an audit, we may review your account to verify the number of access points currently protected under your subscription.

2.3 Billing Accuracy: The audit ensures that you are billed correctly according to our service terms and the usage levels you have agreed to. We aim to work collaboratively with our users to resolve any discrepancies and ensure everyone receives the level of service they expect and deserve.

3. Service Plans and Changes

3.1 Plan Changes: All service plans are subject to change. We reserve the right to modify or discontinue any plan at any time.

3.2 Average QPM: The average queries per minute (QPM) per user is 6000.

4. IP Determination

4.1 Portal Use: All IP addresses must be determined and managed through the CyberSift DNS Protect Portal.

5. Cancellation and Refunds

5.1 Cancellation Policy: You may cancel your subscription at any time. However, if the month has started, no refund will be provided for that month.

6. Privacy Policy

6.1 Compliance: Our auditing process and any other data handling are conducted in accordance with our privacy policy. Please review our privacy policy for detailed information on how we protect your personal data.

7. Limitation of Liability

7.1 No Liability: CyberSift DNS Protect will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

8. Changes to Terms of Service

8.1 Modifications: We reserve the right to update these terms of service at any time. Changes will be posted on our website, and it is your responsibility to review these terms regularly.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at

By using CyberSift DNS Protect, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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